blogs & press releases

Announcing Dynamics 365 Contact Center – a Copilot-first cloud contact center to transform service experiences – The Official Microsoft Blog

Read this insight-rich blog to learn how @Microsoft Dynamics 365 standalone Contact Center as a Service (CCaaS) solution delivers rich experiences across digital and voice channels that enable customers to resolve their own needs, equips agents with relevant context within the flow of work, and ultimately unifies operations to drive efficiency and reduce costs. DM us to begin modernizing your customer service operations with Generative AI and MS #Copilot.

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Announcing Dynamics 365 Contact Center – a Copilot-first cloud contact center to transform service experiences – The Official Microsoft Blog

Read this insight-rich blog to learn how @Microsoft Dynamics 365 standalone Contact Center as a Service (CCaaS) solution delivers rich experiences across digital and voice channels that enable customers to resolve their own needs, equips agents with relevant context within the flow of work, and ultimately unifies operations to drive efficiency and reduce costs. DM us to begin modernizing your customer service operations with Generative AI and MS #Copilot.

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Infuse responsible AI tools and practices into your LLMOps

It’s important to recognize that generative AI solutions bring great promise as well as challenges when it comes to data security and privacy, low quality or ungrounded outputs and harmful content. How have you navigated these obstacles in your AI journey? Read this blog showing how @Microsoft uses cutting-edge research ideas combined with the best practices about policy and customer feedback to build and integrate responsible tools into its AI portfolio.

Read More »

Announcing Dynamics 365 Contact Center – a Copilot-first cloud contact center to transform service experiences – The Official Microsoft Blog

Read this insight-rich blog to learn how @Microsoft Dynamics 365 standalone Contact Center as a Service (CCaaS) solution delivers rich experiences across digital and voice channels that enable customers to resolve their own needs, equips agents with relevant context within the flow of work, and ultimately unifies operations to drive efficiency and reduce costs. DM us to begin modernizing your customer service operations with Generative AI and MS #Copilot.

Read More »

Infuse responsible AI tools and practices into your LLMOps

It’s important to recognize that generative AI solutions bring great promise as well as challenges when it comes to data security and privacy, low quality or ungrounded outputs and harmful content. How have you navigated these obstacles in your AI journey? Read this blog showing how @Microsoft uses cutting-edge research ideas combined with the best practices about policy and customer feedback to build and integrate responsible tools into its AI portfolio.

Read More »

Infuse responsible AI tools and practices into your LLMOps

It’s important to recognize that generative AI solutions bring great promise as well as challenges when it comes to data security and privacy, low quality or ungrounded outputs and harmful content. How have you navigated these obstacles in your AI journey? Read this blog showing how @Microsoft uses cutting-edge research ideas combined with the best practices about policy and customer feedback to build and integrate responsible tools into its AI portfolio.

Read More »

Customer Story—Mohawk College

By implementing the #QRadar #SIEM solution from IBM, Mohawk College gained full #visibility into its distributed networks and accelerated threat detection and #remediation. See the results 👇

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Customer Story—Mohawk College

By implementing the #QRadar #SIEM solution from IBM, Mohawk College gained full #visibility into its distributed networks and accelerated threat detection and #remediation. See the results 👇

Read More »

Customer Story—Mohawk College

By implementing the #QRadar #SIEM solution from IBM, Mohawk College gained full #visibility into its distributed networks and accelerated threat detection and #remediation. See the results 👇

Read More »